The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.
96% of patients who responded to the Friends and Family Test in March 2024 rate their experience of our service as Very Good or Good.
We welcome patient feedback to tell us about your experience of our service. If you would like to provide feedback, please click on the link below. You may also receive a text message after you have visited the surgery to say ' Thinking about your recent appointment, how was your experience? Please follow this link to complete a short feedback form.
Click here to take the test
The Friends and Family Test FFT became available in GP Practices on the 1st December 2014 so please let us know if you would recommend us to your friends and family by clicking on the link to submit a test or going to the home page. Paper copies are available in the surgery for you to complete and post into our dedicated post box in the waiting room next time you visit the surgery.
Click here to take the test
Publishing results of the Friends and Family Test
The results of the FFT are published at monthly intervals on both NHS England and NHS Choices websites.
Monthly surgery results are posted on the website each month and are also available on the noticeboard in the waiting room for you to see when you come to the surgery.
https://www.youtube.com/watch?v=fGGgRtehV2o