Carers are entitled to a free flu jab. Contact the practice today if you look after someone who would struggle if you got the flu.
One Health and Care – One record for better health and care. Integrated Health and Care Record for Staffordshire and Stoke-on-Trent
What is One Health and Care?
One Health and Care is a confidential digital shared care record for people living in Staffordshire and Stoke-on-Trent. One Health and Care brings data together from the different organisations involved in health and social care. It allows doctors, nurses and other registered health and social care professionals directly involved in patient/client care to view relevant information in order to provide better and safer care. The One Health and Care system go live begins in January 2020.
When a patient/client visits any of the organisations listed below, or use services provided by them, staff directly involved in their care will have access to the important information from health and social care records.
• Staffordshire and Stoke-on-Trent GP practices
• University Hospitals of North Midlands NHS Trust
• University Hospitals of Derby and Burton NHS Foundation Trust
• Midlands Partnership NHS Foundation Trust
• North Staffordshire Combined Healthcare NHS Trust
• Staffordshire County Council (Social Care)
• Stoke-on-Trent City Council (Social Care)
• Continuing Healthcare services
• West Midlands Ambulance Service
The diagram below illustrates all parties involved and how data will flow from local systems to One Health and Care (CareCentric).
Opt Out Form
Measles - it's not just a kids' problem and it can be serious
Book your Flu Vaccination today, either call in or ring the surgery on 399008. You can also book your appointment online via www.patientaccess.com
Over The Counter Medicines
GP Patient Survey Results
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice. Visit our “How do I…?” page to learn more or read our FAQ.
https://www.gp-patient.co.uk/surveysandreports
Extended Primary Care Services
The NHS General Practice Forward View (GPFV) outlines a five-year plan to sustain and transform general practice. One of the national requirements it includes is for extended access primary care services to be available to all patients for both pre-bookable and same day appointments from 1 September 2018.
Under the Extended Hours Primary Care Services programme, there is a requirement for patients to be able to access 1½ hours additional appointments after 6.30pm each week day and an effective weekend service based on the local needs of the area. All practices must be able to direct patients to the service and offer a choice of evening or weekend appointments on an equal footing to core hours appointments.
Find out more
New Appointment system
GP Forward View
The surgery has implemented a new appointment system in line with the national NHSE (NHS England) GP Practice forward plan for increasing capacity in primary care (General Practice, GP), www.england.nhs.uk/gp/gpfv
What does this mean for you as a patient at the Moorland Medical Centre?
· There will be an increased number of routine appointments available with a GP of choice, so the next available appointment will be offered to you by the receptionist.
· Each day all URGENT non-routine appointments are triaged and seen by the Nurse Practitioner Team. So the reception team will book you directly in with a Nurse Practitioner for an on the day appointment (patient exceptions include babies under 6 months of age and palliative care, chronic condition patients)
· Where the Nurse Practitioner might need a GP then a GP is always available for you to discuss your illness/condition that day.
Care Navigation
We are introducing an initiative to help people to find the most appropriate source of help when they call our practice or pop in to make an appointment.
This means that our specially trained reception staff may ask questions about why appointments are required.
You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.
Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, they can support people with a wide range of social, emotional or practical needs.
Our trained reception staff will be able to offer you the most appropriate help using the range of information they have access to.
If you have any questions, don’t hesitate to speak to Rachel Hurst, Patient Services Manager or Fran Fairhurst Practice Manager.