What is Patient Online?

Patient Online gives patients the option to make appointments, order repeat prescriptions and view their GPs’ medical record online, using their computer, tablet or smartphone. It complements the existing ways patients access appointments, prescriptions and their records.
Online services will be offered in addition to the traditional telephone and face-to-face means of interacting with a GP practice. Patients will be able to choose the route they prefer.
Patients appreciate the ease and convenience and record access helps them to be better informed about their health and better able to self-manage long term conditions.
The GMS and PMS contracts required practices to promote and offer online access to the coded data in their health record and in 2016/17 there are non-contractual changes that call for practice to provide patients with online access to clinical correspondence such as discharge summaries, outpatient appointment letters, and referral letters.
Patient information leaflet ‘It’s your choice’
Please print off and complete the patient application form. Bring the form into the surgery with 2 patient identifiable documents, e.g. driving licence, passport, utility bill so that the surgery can issue you with your unique PIN number.
Patient Online Application Form
Patient Online Application Form - Word document
Proxy Access Application form
Proxy Access Application form
NHS App
What the NHS App does
Use the NHS App to:
- book appointments - search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
- order repeat prescriptions - see your available medicines and request a new repeat prescription
- check your symptoms - search trusted NHS information and advice on hundreds of conditions and treatments, and get instant advice or medical help near you
- view your medical record - securely access your GP medical record, to see information like your allergies and your current and past medicines
- register your organ donation decision - choose to donate some or all of your organs and check your registered decision
- find out how the NHS uses your data - choose if data from your health records is shared for research and planning
Find out more at: www.nhs.uk/nhsapp
Online Consult
Consult with your doctor online
We’ve recently launched a new system you can use to check your symptoms and submit forms to us.
It’s available online from the link below or via www.patientaccess.com. All you need to do is click the link and it’ll take you to an online form where you outline your symptoms. You’ll then receive access to tailored and clinically approved articles and videos which will help you self-manage your condition.
The forms are sent directly and securely to us at the practice so we can check your answers and assess whether you need a face-to-face appointment with the GP or not and if not, we’ll give you the advice you need on what to do next.
The forms are tailored to you and they’ve all been approved by clinicians so the advice you get is really accurate and helpful.
You can fill in the forms at any time, day or night, so it means you have round the clock access to the information you need to manage your conditions.
It’s really simple to use, you can just follow the link below and the forms are clear and easy to understand.
Online Consult Link: https://www.online-consult.co.uk/org/moorland-medical-centre
How does Online Consult work?
Simply fill in a health enquiry form outlining your symptoms. You’ll then be directed to information articles and videos advising you on how to treat your symptoms and what you may need to do next. The forms are quick and easy to use and tailored to give you help and advice that’s specific to your condition.
Your completed form will be sent to us so that we can review the information provided and advise you on the most appropriate next step.
You can find more information about Online Consult on our website or your Patient Access account.
Using Online Consult
Step 1
Visit our practice website and click on the Online Consult link on the home page. Or sign into or register for Patient Access at www.patientaccess.com.
Step 2
Search for your symptoms or condition and select the results that match.
Step 3
Fill in a simple online form outlining your symptoms to view relevant articles and information tailored to your results.
Step 4
If you still need help after viewing the support material, submit your form directly to us.
Step 5
We’ll direct you to the most appropriate form of treatment based on your symptoms.
Online Consult link:
https://www.online-consult.co.uk/org/moorland-medical-centre