Noticeboard

Staff Training

The surgery will be closed for Staff Training on Thursday 24th September from 1.00pm-6.00pm.   The surgery will re-open on Friday 25th September at 8.00am.  If you require advice wile the surgery is closed please call NHS111 or 999.

Our team is working hard in different ways, including telephone and video consultations to keep the practice open and running effectively during this Pandemic. We are therefore receiving a high volume of telephone calls, and we only have a limited numbers of incoming lines available.  Please bear with us during this difficult time.  You can contact us alternatively by email on moorland.med@nhs.net or Online Consult below:

https://www.online-consult.co.uk/org/moorland-medical-centre

Flu Campaign 2020/21

Book your Flu vaccination at the surgery today, appointments are available online or by ringing 01538 399008.  Information attached as to who is eligible.

Flu Information for patients

UHNM - Community Phlebotomy

North Staffordshire and Stoke CCGs – launch of patient web-based appointment booking system

Online booking service to book an appointment, after booking a text confirmation of date/time/venue will be received.  Click on the link below to book a blood test at your local clinic location.

https://patientconnect.uhnm.nhs.uk/

Blood test information leaflet

Face Coverings when attending the GP Surgery

If you are asked to come to the surgery for a face to face review/appointment, you will be required to wear a face covering to help keep you and us safe. You can use anything that covers your nose and mouth. Thank you.

Find guidance on how to wear and make a face-covering on GOV.UK.

Mask Exemption Cards for Learning Disabilities

Consult with your Doctor online

We’ve recently launched a new system you can use to check your symptoms and submit forms to us.

Its available online by following the link below or via www.patientaccess.com. All you need to do is click the link and itll take you to an online form where you outline your symptoms. Youll then receive access to tailored and clinically approved articles and videos which will help you self-manage your condition.

The forms are sent directly and securely to us at the practice so we can check your answers and assess whether you need a face-to-face appointment with the GP or not and if not, well give you the advice you need on what to do next.

The forms are tailored to you and theyve all been approved by clinicians so the advice you get is really accurate and helpful.

You can fill in the forms at any time, day or night, so it means you have round the clock access to the information you need to manage your conditions.

Its really simple to use, you can just follow the link below and the forms are clear and easy to understand.

Online Consult link below:

https://www.online-consult.co.uk/org/moorland-medical-centre

Appointments

Surgery opening times:

Monday, Tuesday, Wednesday, Thursday and Friday 8.00am to 6.00pm

Appointments are usually available from 8am to 12.30pm and 2pm to 5.20pm.

Each appointment lasts for 12 minutes and we ask you to try and bring one problem to each appointment. You may consult with any of the doctors but for ongoing problems we prefer you to stay with one doctor if possible to provide better continuity of care.

If you at any time would like a chaperone to support you during your consultation, please inform the doctor or the nurse and this can be arranged. Occasionally there may be a short delay whilst a suitable chaperone is arranged.

To book an appointment ring 01538 399008.

When booking a routine appointment you will be offered the first available appointment.

If it is urgent that you see a practitioner today you will be offered an appointment. If you ring in the morning you will be offered a morning appointment. If you ring after 1pm you will be offered an afternoon appointment.

We also offer a late evening surgery on a Monday 6.30pm – 8.45pm

If you wish to speak to a practitioner on the telephone you can ring for a telephone appointment (routine or urgent appointment) and the practitioner will call you back near to the allotted time.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. You can leave a message on our new telephone system by ringing 01538 399008 and pressing option 2.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website