Noticeboard

Staff Training

The surgery will be closed for Staff Training on Thursday 24th September from 1.00pm-6.00pm.   The surgery will re-open on Friday 25th September at 8.00am.  If you require advice wile the surgery is closed please call NHS111 or 999.

Our team is working hard in different ways, including telephone and video consultations to keep the practice open and running effectively during this Pandemic. We are therefore receiving a high volume of telephone calls, and we only have a limited numbers of incoming lines available.  Please bear with us during this difficult time.  You can contact us alternatively by email on moorland.med@nhs.net or Online Consult below:

https://www.online-consult.co.uk/org/moorland-medical-centre

Flu Campaign 2020/21

Book your Flu vaccination at the surgery today, appointments are available online or by ringing 01538 399008.  Information attached as to who is eligible.

Flu Information for patients

UHNM - Community Phlebotomy

North Staffordshire and Stoke CCGs – launch of patient web-based appointment booking system

Online booking service to book an appointment, after booking a text confirmation of date/time/venue will be received.  Click on the link below to book a blood test at your local clinic location.

https://patientconnect.uhnm.nhs.uk/

Blood test information leaflet

Face Coverings when attending the GP Surgery

If you are asked to come to the surgery for a face to face review/appointment, you will be required to wear a face covering to help keep you and us safe. You can use anything that covers your nose and mouth. Thank you.

Find guidance on how to wear and make a face-covering on GOV.UK.

Mask Exemption Cards for Learning Disabilities

Consult with your Doctor online

We’ve recently launched a new system you can use to check your symptoms and submit forms to us.

Its available online by following the link below or via www.patientaccess.com. All you need to do is click the link and itll take you to an online form where you outline your symptoms. Youll then receive access to tailored and clinically approved articles and videos which will help you self-manage your condition.

The forms are sent directly and securely to us at the practice so we can check your answers and assess whether you need a face-to-face appointment with the GP or not and if not, well give you the advice you need on what to do next.

The forms are tailored to you and theyve all been approved by clinicians so the advice you get is really accurate and helpful.

You can fill in the forms at any time, day or night, so it means you have round the clock access to the information you need to manage your conditions.

Its really simple to use, you can just follow the link below and the forms are clear and easy to understand.

Online Consult link below:

https://www.online-consult.co.uk/org/moorland-medical-centre

Care Navigation

We are introducing an initiative to help people to find the most appropriate source of help when they call our practice or pop in to make an appointment.

This means that our specially trained reception staff may ask questions about why appointments are required.

You are not obliged to answer the questions they ask, however by doing so we can make sure that those people who really need to see a GP can see them as soon as possible.

Virtually everyone who calls to make an appointment asks to see a GP, but very often help will be available more quickly from other highly skilled medical professionals such as nurses or pharmacists, or from other services, including the voluntary sector, they can support people with a wide range of social, emotional or practical needs.

Our trained reception staff will be able to offer you the most appropriate help using the range of information they have access to.

If you have any questions, don’t hesitate to speak to Rachel Hurst, Patient Services Manager or Fran Fairhurst Practice Manager.

Care Navigation

Did you know there are 28 common ailments that can be treated at your Pharmacy?

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