Noticeboard

May Bank Holiday Closure

The surgery will be closed on Monday 2nd May 2022 and will re-open on Tuesday 3rd May at 8.00am.Covid Vaccinations

Spring Booster Covid Vaccination Campaign

This week marks the start of the Spring Booster Covid Vaccination Campaign nationally (essentially phase 4). This will be targeting the over 75 years and over and those aged

12 years and over who are clinically extremely vulnerable. LVS (Local Vaccination Service / GP run Vaccination Centres) have predominantly been asked to stand down from this phase of vaccine delivery, so that we can focus on providing core General Practice services. Leek and Biddulph PCN have decided to adhere to this guidance. We have not taken this decision lightly as we have prided ourselves on being able to deliver phase 1,2, and 3 to our patients in their locality. However, running the vaccine clinics, as well as simultaneously performing all the routine everyday core work has taken a huge toll on General Practice staff, thus to provide a sustainable service going forward we have stepped down from spring boosters.

 

As of April, we are officially putting our two vaccination centres in Leek and Biddulph into ‘hibernation’ and currently fully intend to reopen them if an Autumn/Winter 2022 booster campaign is needed. We appreciate this will potentially inconvenience some of our patients but there are now a number of excellent local vaccine clinics that can be found on the NBS (National Booking Service)

 

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

 

Please be reassured that our patients residing in a care home, or who are registered as housebound, will still be catered for with a visiting service who can administer the vaccine in patient’s homes. We are working closely with MPFT (Midlands Partnership Foundation Trust) who will be providing this service, we will advise those patients affected on the specifics of this process in due course.

 

With over 50,000 vaccines now delivered by the PCN since we started in January 2021, I would like to again take this opportunity to thank all staff in the PCN, and all volunteers that have helped at both sites. Without your hard work and dedication, the success achieved in the vaccination campaigns in Leek and Biddulph would not have been possible.

 

Many Thanks

Dr Neil Briscoe 

Wearing a face covering in GP Practices

Face coverings are no longer mandatory in a number of settings from 26 January 2022.

However, we are still asking that you wear a face covering in our practice to help keep yourselves, other patients, and staff safe.

When visiting our practice, you will still be required to wear a face covering.  This will keep everyone safe from COVID-19.

You could have COVID-19 and not even know about it. That’s why anyone entering this practice must continue to wear a face covering after 26 January 2022.

If you are visiting the practice, you will still be asked to wear a face covering after 26 January 2022. If you don’t have one, please ask a member of staff and they will help you.

Thank you to everyone who continues to wear a face covering when visiting our

practice – you are helping to keep yourselves, our patients and our staff safe from

COVID-19.

If you’re coming into the practice, you will still be required to wear a face covering.

Help to keep everyone safe at your local practice.

All Staff at Moorland Medical Centre work hard to provide an excellent service to our patients

 

We are not here to suffer physical, or verbal abuse from patients, their relatives or members of the Public.

 

This practice operates a zero-tolerance policy with regards to violence or abuse. ANY patient or their relative who use threatening or offensive behaviour, either verbal or physical, in person or via the telephone or social media could be removed from the practice in order to protect our staff and other patients.

Friends & Family Test

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice.

Click here to take the test

Since it was initially launched in April 2013, the FFT has been rolled out in phases to most NHS-funded services in England, giving all patients the opportunity to leave feedback on their care and treatment.

The FFT has produced more than 10 million pieces of feedback, making it the biggest source of patient opinion in the world. Scores so far have told us that at least nine out of ten patients would recommend the services they used to their loved ones. Patient comments also identify areas where improvements can be made so that providers can make care and treatment better for everyone.

The feedback gathered through the FFT is being used in NHS organisations across the country to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care.

While the results will not be statistically comparable against other organisations because of the various data collection methods, FFT will continue to provide a broad measure of patient experience that can be used alongside other data to inform service improvement and patient choice.

The Friends and Family Test FFT became available in GP Practices on the 1st December 2014 so please let us know if you would recommend us to your friends and family by clicking on the link to submit a test or going to the home page. Paper copies are available in the surgery for you to complete and post into our dedicated post box in the waiting room next time you visit the surgery.

Publishing results of the Friends and Family Test

The results of the FFT are published at monthly intervals on both NHS England and NHS Choices websites.

Monthly surgery results are posted on the website each month and are also available on the noticeboard in the waiting room for you to see when you come to the surgery.

Friends and Family Guidelines

Friends and Family September 2019

Friends and Family October 2019

Friends and Family November 2019



 
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