Noticeboard

Surgery Closed - Thursday 4th July from 1.00pm

The surgery will be closed on Thursday 4th July 2024 at 1pm and will re-open on Friday 5th July at 8.00am. 

If you have a medical emergency, such as chest pain or difficulties breathing, please hang up now and call 999.  

If you require medical assistance before 6.30 this evening, and this cannot wait until the practice reopens tomorrow morning, please call 0300 123 5491. If you need medical assistance after 6.30pm this evening, please log onto NHS 111 online or call 111.

Get help for your symptoms - NHS 111


Surgery Summer Newsletter 2024

Moorland Medical Centre Summer Newsletter 2024


PCN Patient Survey 2024

Leek and Biddulph Primary Care Network (PCN) Ltd comprises of the following 5 GP Practices:

Leek Health Centre, Leek

Moorland Medical Centre, Leek

Park Medical Centre, Leek

Biddulph Doctors, Biddulph

Biddulph Valley Surgery, Biddulph

Together, the practices and PCN serve nearly 50,000 patients.  Our practices work together to deliver at scale services such as Occupational Therapy, First Contact Physiotherapy, Social Prescribing to name a few.  We have a team of 32 staff that are directly employed by the PCN and who are dedicated to improving patient care and services across Leek and Biddulph.

This patient survey will be used to explore patients views on how our PCN and Practices are doing.  We will report the results in a future edition of our Newsletter and on Social Media.

Please click on the link below to complete the survey, thank you.

https://www.smartsurvey.co.uk/s/7O33T1/


Join the Staffordshire and Stoke-on-Trent People's Panel. Help inform health and care services in your local area, by taking part in several short online surveys throughout the year.  

Visit our website on People's Panel - Staffordshire and Stoke-on-Trent, Integrated Care Board (icb.nhs.uk)

We are inviting members of the public to play an active role in helping to improve these services, for the benefit of everyone.
Wherever you live in Staffordshire or Stoke-on-Trent and whatever your background, your experiences are important to us and can help to make a difference to health and care services in your local area.
This isn’t a tick-box exercise – it’s borne out of a genuine desire to put local people at the heart of everything the Integrated Care Board does.
Your views really do matter. As a member of the panel, we will:

Invite you to tell us your views about services you are interested in through regular short online surveys.

Enter you into a prize draw with the chance of winning one of two £50 love2shop vouchers for each survey you take part in.

Send you a newsletter twice a year – to provide updates about the panel, explain how your comments have been used to shape healthcare locally and to share news about health care providers in Staffordshire and Stoke-on-Trent.

Friends & Family Information

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

96% of patients who responded to the Friends and Family Test in May 2024 rate their experience of our service as Very Good or Good.

We welcome patient feedback to tell us about your experience of our service.  If you would like to provide feedback, please click on the link below.  You may also receive a text message after you have visited the surgery to say ' Thinking about your recent appointment, how was your experience? Please follow this link to complete a short feedback form.

Click here to take the test

The Friends and Family Test FFT became available in GP Practices on the 1st December 2014 so please let us know if you would recommend us to your friends and family by clicking on the link to submit a test or going to the home page. Paper copies are available in the surgery for you to complete and post into our dedicated post box in the waiting room next time you visit the surgery.

Click here to take the test

Publishing results of the Friends and Family Test

The results of the FFT are published at monthly intervals on both NHS England and NHS Choices websites.

Monthly surgery results are posted on the website each month and are also available on the noticeboard in the waiting room for you to see when you come to the surgery.

https://www.youtube.com/watch?v=fGGgRtehV2o



 
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