Noticeboard

Staff Training

The surgery will be closed for Staff Training on Thursday 22nd October from 1.00pm-6.00pm.   The surgery will re-open on Friday 23rd October at 8.00am.  If you require advice while the surgery is closed please call NHS111 or 999.

Our team is working hard in different ways, including telephone and video consultations to keep the practice open and running effectively during this Pandemic. We are therefore receiving a high volume of telephone calls, and we only have a limited numbers of incoming lines available.  Please bear with us during this difficult time.  You can contact us alternatively by email on moorland.med@nhs.net or Online Consult below:

https://www.online-consult.co.uk/org/moorland-medical-centre

Flu Campaign 2020/21

Book your Flu vaccination at the surgery today, appointments are available online or by ringing 01538 399008.  Information attached as to who is eligible.

Flu Information for patients

UHNM - Community Phlebotomy

North Staffordshire and Stoke CCGs – launch of patient web-based appointment booking system

Online booking service to book an appointment, after booking a text confirmation of date/time/venue will be received.  Click on the link below to book a blood test at your local clinic location.

https://patientconnect.uhnm.nhs.uk/

Blood test information leaflet

Face Coverings when attending the GP Surgery

If you are asked to come to the surgery for a face to face review/appointment, you will be required to wear a face covering to help keep you and us safe. You can use anything that covers your nose and mouth. Thank you.

Find guidance on how to wear and make a face-covering on GOV.UK.

Mask Exemption Cards for Learning Disabilities

Consult with your Doctor online

We’ve recently launched a new system you can use to check your symptoms and submit forms to us.

Its available online by following the link below or via www.patientaccess.com. All you need to do is click the link and itll take you to an online form where you outline your symptoms. Youll then receive access to tailored and clinically approved articles and videos which will help you self-manage your condition.

The forms are sent directly and securely to us at the practice so we can check your answers and assess whether you need a face-to-face appointment with the GP or not and if not, well give you the advice you need on what to do next.

The forms are tailored to you and theyve all been approved by clinicians so the advice you get is really accurate and helpful.

You can fill in the forms at any time, day or night, so it means you have round the clock access to the information you need to manage your conditions.

Its really simple to use, you can just follow the link below and the forms are clear and easy to understand.

Online Consult link below:

https://www.online-consult.co.uk/org/moorland-medical-centre

New Patient Registration

To register with the practice you must live within the practice boundary. If you are new to the area we can register you immediately. If you wish to transfer from another doctor's surgery in the area we would need further information from you.

To register please visit reception and fill in a registration form. It would be helpful if you could bring with you your NHS card or number. You will be registered with the practice rather than an individual GP and may see any of the doctors. You can express a preference for which doctor you wish to register with and if possible we will register you with that doctor. You can express a preference of which practitioner you wish to see and if possible the practice will arrange this.

As part of the registration procedure you will be asked to attend an appointment with a Health Care Support Worker or Practice Nurse for a new patient check. This enables us to ensure we have the correct details and to be aware of any current medical problems or medications. You can only register with us if you agree to attend this appointment. Usually it should be within one month of wishing to register with the practice.

All staff within the National Health Service have the right to work without being subjected to violent, abusive or threatening behaviour. The practice will not tolerate violent or abusive or drunken behaviour towards any staff members or other patients. The practice reserves the right to remove these individuals from the practice list. If necessary we will also call for Police assistance.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

Visiting the UK?  You may be chargeable for NHS treatment.

Whilst you can register with this GP practice as an NHS patient and see the GP without charge, you should be aware that not every person is entitled to all their NHS care free of charge in England.

Generally, NHS care is free for those:

ordinarily resident in the UK;

insured by an EEA member state, eg with a valid EHIC or S1 form;

covered under the Immigration Health Charge ("Surcharge");

exempt in law -eg refugees or victims of modern slavery (see over).

Some services are always free to all people, eg the diagnosis and treatment of most infectious diseases, see leaflet below:

Information for visitors from abroad

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website